Your customers hold the key to your success.

Hi, I'm Hira — a technology leader, product marketer, writer, and entrepreneur with over 11 years of experience building and marketing tech products.

Currently, I lead marketing at WrangleWorks, a SaaS platform that automates data work.

I've also founded and led two companies: CaterpillHERs and Koi.work. This newsletter helps me stay connected with the incredible network I've built over the years.

Thank you to 2,300+ of you who read this!

More about me here and here.

In Episode 48, here's what's on the agenda:

💡 Insight: Your customers are always talking.

📰 Unpopular Opinion: The customer isn’t always right .. but you should listen to them anyway.

✨Food For Thought: Listening doesn’t mean giving up control of your brand.